Simple, Transparent Pricing

On Starter, Growth and Pro your AI receptionist keeps answering after your plan minutes run out — first from any minute-pack balance, then at $0.59 per extra minute, up to the overage cap you set (default $100 a month; set it to $0 to stop at your limit instead). The account owner changes the cap in Settings → Billing. Overage is billed when your monthly usage period closes. We email you — and text you on plans with SMS — at 80% and 100% of your plan minutes, and if your AI pauses at the cap. Free trials always stop at their 25 minutes. Accounts with billing issues or abuse may be limited.

AI minutes are billed in 1-minute increments, rounded up to the nearest minute. A 2-minute 12-second call counts as 3 minutes — standard practice across all AI voice platforms.

Most customers are live within the hour. Fill in your business name, service type, and a few preferences — Evergreen handles the rest. No IT department. No technical knowledge required.

Evergreen sounds natural and professional — most callers simply think they've reached your office assistant. You choose how to introduce it. Many businesses use a custom name like "Sarah from [Your Business]."

Growth and Pro plans include a full built-in CRM — leads, call history, a shared SMS inbox, booking management, customer records, invoicing, and reports, all in one dashboard. We also sync directly with Google Calendar so your schedule stays up to date automatically. We don't yet offer native integrations with outside platforms — reach out if there's a specific tool your business relies on.

A typical AI call runs 3–4 minutes, so expect roughly 60–80 calls per month on the Starter plan (250 min), 150+ on Growth (600 min), and 300+ on Pro (1,200 min). Calls vary by complexity — simple messages are shorter; detailed booking calls run longer. Need more? Add a minute pack in Settings → Billing → Add-ons, or let overage cover it up to your cap.

Growth includes 750 SMS segments sent per month and Pro 1,500. 1 SMS = 1 segment of up to 160 characters (70 if it contains emoji or special characters). Longer messages count as multiple segments. Incoming texts: fair use, never blocked. Need more? Buy a one-time SMS pack (500 segments for $17, or 1,000 for $30) in Settings → Billing → Add-ons. Pack segments are used after your plan's and carry over until used; you can buy up to 5 packs of each size per month.

Yes — every call that connects to your AI receptionist counts toward your minutes, spam included. We do detect and flag spam calls (carrier-level filtering plus AI classification) so they're organized separately in your dashboard and don't clutter your leads, but detection isn't the same as prevention — a spam or robocall that reaches the AI still uses real minutes the same way any other call does.